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How to Configure Billing request item for Service Contracts in CRM

Hi All,

We have a scenario to create Billing Request Item for Service contract which in turn will create Debit Memo in ECC. We have periodic billing, Billing plan is external to process Billing in ECC.

We did the necessary config to create Billing Request item but still dont see any BRIs created. I assume i am missing BRI item category config or doing something wrong.

my Questions:

1- Should i create 2 different item cateogories, or just 1.

2- How do config item determination to create Billing Request Items.

Thanks for your help.


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  • Posted on Jan 22, 2014 at 01:29 AM

    Hello Shastri,

    Have you checked below Prerequisites already?

    Generation of BRIs from the condition type:
    Customer Relationship Management -> Financial Services -> Leasing -> Billing Request Items:
    BRI: Define Item Categories That Are Relevant for Generating BRIs
    Generation of BRIs from Conditions: Define Attributes

    Generation of BRIs from the cash flow:
    Customer Relationship Management-> Financial Services -> Leasing ->Financial Mathematics Settings->Define Flow Categories ->Define External Flow Categories

    Please also check our online help documentation for more details:



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