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Issue with email bursting via broadcasting

I got the issue when email bursting via broadcasting in that out of several recipients only one recipients got the report but it shows no data available. what is the reason for this one recipients is not getting the data in the report as every one else is getting.

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  • Best Answer
    Posted on Jan 21, 2014 at 12:44 PM

    Seems to be an Authorization issue.

    Can you take the trace of this broadcast execution to know further?

    Try to broadcast from your system(your Id) to that User.

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    • You can compare the roles of the users who were able to recieve the Broadcasted file with the one who did not ... so that it will give you clear idea where the issue is.

      Try to activate the Authorization trace and broadcast the report once again ... and deactivate the trace and share the trace with BASIS to get more info on missing authorization object.

      regards

      KP

  • Posted on Jan 21, 2014 at 12:27 PM

    Hi,

    Did you check the authorisation of that User. Whether that user is authorised to view data or not.

    - Vijay

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