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Former Member
Jan 21, 2014 at 12:05 PM

create a CRM activity from incoming email

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Dear all CRM expert,

We want to synchronize our outlook and the SAP CRM system for a specific inbox. That means we want to receive only emails from this inbox (external system) to Email Inbox (in SAP CRM).

And i would like to know how to open automatically an CRM activity from each received email and to attach the email?

Thanks in advance for your help...

Best Regards,

Elsa