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GRC 10 - Priority Field data not populating.

Hi All,

We are on GRC SP13.

I have activated the below BC set in GRC 10. No errors during BC set activation.

GRAC_ACCESS_REQUEST_PRIORITY

Below mentioned values also available in the view GRACV_PRIORITY.

Problem is during access request creation, priority field is empty and these values are not coming there and priority drop down field is empty. In EUP even I tried making this Priority field as editable, even then it is not working as i am not able to enter any values manually. I maintained a default value for this priority field in EUP and even that was not reflecting. Am i missing anything? Please suggest

One more thing is when i am defining my BRF+ rules with priority fileld, I am able to see these values there but they are not appearing in access request screen.

Regards,

Madhu.

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1 Answer

  • Best Answer
    Jan 20, 2014 at 09:17 AM

    Madhu,

    Verify if these priorities are indeed mapped to ACCESS_REQUEST or some other MSMP process.

    Regards,

    Amol

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    • Hi Amol,

      Thanks a lot. I was checking the view all the time and never scrolled towards right to check about PROCESS_TYPE.

      Now i checked and understood where was the issue.

      My issue has been resolved and everything is working as expected.

      Regards,

      Madhu.