How does content (CAD - nonCAD) route from a content server to the end users?

[Former Member]

We have mulitple content servers throught the globe. If user X is in Minneapolis and calls data from Dallas and the SAP mainframe is in St Louis.... how does the routing take place? Does the initial call go to the mainframe storing DIR data and the passes the URL from the DIR data for the content server from the backend to the user computer and the user computer connects directly to the content server to retrieve the content?

[GerhardHimmelsb]

Hello John,

usually the client sends a request to the ABAP backend (I assume you named this SAP mainframe). The server creates a URL-string and sends this back to the client. The client calls then (usually with saphttp.exe) the URL and downloads via HTTP(s) the files from the content server.

If you are using cache servers, the URL generation depends on further location settings (customizing: SAP Library - Knowledge Provider (BC-SRV-KPR)). The URL points to the users local cache or content server. If the latest file is in the cache, you download it form there. If not, the cache server downloads it first from the remote content server and then the client can draw the file from the local cache.

For more see also here:

SAP Library - Knowledge Provider (BC-SRV-KPR)

SAP Library - SAP Content Server

Regards,

Gerhard