Skip to Content
author's profile photo Former Member
Former Member

Help Installing Crystal Reports 2013

downloaded the program and the setup.exe will not run. tried launching it as an administrator didn't work either. the computer i am trying to install it on is windows 8.1 64bit. any help would be appreciated.

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

2 Answers

  • Best Answer
    Posted on Jan 10, 2014 at 09:49 PM

    Hi Tim,

    According to the PAM Windows 8.1 is not supported until SP 2.

    (*1) Windows Server 2012 R2 and Windows 8.1 are supported for desktop clients as of BI 4.1 SP02; however, Internet Explorer 11 support is planned for a later SP. Versions of Chrome and Firefox are supported on Windows 8.1 and Server 2012 R2 (see slide 7).

    What version do you have? You should see a ProductID.txt file with the version.

    Don

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Jan 10, 2014 at 09:11 PM

    What actually happens? Nothing? Any messages? Errors? Did you try to search for an answer? I suspect the search string 'crystal install 2013', or some thing like that will bring up a number of resources. Search box is in top right corner.

    - Ludek

    Senior Support Engineer AGS Product Support, Global Support Center Canada

    Follow us on Twitter

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.