Mail functionality not working

Hi all,

I am facing a strange issue in our Solution Manager system. I am configuring ChaRM in SM 7.1. All is working fine. One of the features we would like to use is the ability to send e-mails from within the RfC or Change document. This is working without a problem for a user with SAP_ALL, but is not working for a user with the standard profiles. SU53 does not give any errors.

When I am in edit mode in the RfC and select >More>Send e-mail the RfC goes into display mode and nothing happens any further.

Any ideas on this?

Kind regards,
Frans Lelieveld