Error installing Outlook Integration in SBO 9

[Former Member]

Hello

Recently I installed SBO 9.0 and upgraded to PL07. When trying to install and start manually from addon manager, it giges these error message. Any suggestions ? I also see it has not created the UDF o tables

Regards

Hector

[former_member186095]

Hi,

you must reinstall the add-on so that the problem solved.

here are the steps:

• Start SAP Business One. Log on to the appropriate company.

• Choose 'Administration' -> 'Add-ons' -> 'Add-on Administration'.

• Remove the add-on(s) from the company by marking them and clicking the left arrow button.

• Choose 'OK'.

• Close SAP Business One.

• In Microsoft Windows, choose 'Start' -> 'Control Panel' -> 'Add or Remove Programs'.

• Check if any SAP Business One add-on(s) are displayed in the list.

• If an add-on is included, uninstall it by choosing 'Remove'.

• Using Windows Explorer, locate to the add-ons installation folder. Depending on the different versions of SAP Business One, the default installation folder is 'C:\Program Files\SAP Manage\SAP Business One\AddOns\sap' or 'C:\Program Files\SAP\SAP Business One\AddOns\sap'.If you chose a different folder during the installation process, locate that folder. Delete all subfolders (folders named like the add-ons) and, if present, the "_common" folder (which contains the framework for add-ons).

• Locate to the SAP Business One installation folder. The default installation folder is 'C:\Program Files\SAP Manage\SAP Business One' or 'C:\Program Files\SAP\SAP Business One'. If you chose a different folder during the installation process, locate that folder.

• Delete these files: 'AddOnsInstall.sbo' and 'AddOnsLocalRegistration.sbo'

• Start SAP Business One.

• Log on to the appropriate company.

• Choose 'Administration' -> 'Add-ons' -> 'Add-on Administration'.

• Reassign the add-on(s) to the company.

• Choose 'OK'.

• Restart SAP Business One.

The add-ons will now be installed automatically and should work properly.

Good luck

Jimmy

[kothandaraman_nagarajan]

Hi,

You may check with this thread:

http://scn.sap.com/thread/3360972

Thanks & Regards,

Nagarajan