While processing message adapter was called twice.

[fanglin_ye]

Hello,

i'm using SAP XI/PI 7.11 (Dual Stack). Recently i have met a problem in a synchronous web service (SOAP -> XI/PI -> RFC):

Mapping program is not available in runtime cache: Object ID 602A4FBB72ED330EA5EE10C48D91BD3E Software Component 373DD8319E2611DFB255FC2DC1174885

The payloads of the answer is:

RFC_ERROR_SYSTEM_FAILURE

Specify one object in the object list

Then i have refreshed the cache (SXI_CACHE and SXMB_IFR). But it does not work. Now i found the difference: if one message is processed successfully, adapter-call occurs once. if the error is coming, adapter-call occurs twice. i have also attached one screenshot. Could someone know the reason? thx.

Best regards,

Fanglin Ye

[iaki_vila]

Hi Fanglin,

As Amit Srivastava said this could be an error in the RFC with the data. If there isn't any st22 exception caught, also you can check the parameter to the connection to the RFC, try to check also the user is no blocked and the password is correct, all the server parameters are right and the connectivity between PI and R/3 are right without any firewall issue. Last thing is to check directly the RFC with the data sent by PI in se37 transaction in R/3.

Regards.

[Former Member]

Hello,

This type of error usually comes when incorrect/empty response (payload) returned from receiver system for which PI cannot find a suitable mapping program (One other reason for this kind of error could be inconsistent CPA cache state, but i don't think ur error is becoz of this reason)

I would suggest u to check ST22 in backend system for more error logs?

Thanks

Amit Srivastava

[fanglin_ye]

Hello Amit,

with TC st22 i could not find any ABAP errors in backend system. One more information: the web service works 95% successfully. Only sometimes the error occurs.

Could you please tell me how to find out that a response from recevicer system is empty oder incorrect? thx.

regards,

Fanglin Ye

[former_member184720]

Hi Fanglin - Can you open the relavent Interface determination and try to select the operation mapping program again? in other words try creating your interface determination object again.

[fanglin_ye]

[Harish]

Hi Fanglin,

Please check if you selected the virus scan option in receiver agreement.

regards,

Harish

[Former Member]

Hi Franglin

Check your communication channel in runtime workbench of PI.

Select the channel and go to the configuration settings tab.Click on edit and change the number of retries

[fanglin_ye]

Hello Harish,

the option "Virus scan" is not available in my PI system:

best regards,

Fanglin Ye

[fanglin_ye]

Hello Indrajit,

why i can only see the first three tabs (Cluster Node, Administration Information and Availability Times) in NWA? Where are the other tabs?

Best regards,

Fanglin Ye

[Former Member]

Hi Franglin

This feature is applicable only for receiver adapter. Check your receiver RFC adapter and you will find that option.

Change the retries to 1, so that the adapter will not try to send it again if it fails.

[Former Member]

Hello Indrajit,

>>Change the retries to 1, so that the adapter will not try to send it again if it fails.

It's a sync call so receiver adapter cannot retry on its own.

In addition to that, adapter is not getting called twice.

It's just the pipeline step log which depicts that request  has been sent to backend using RFC adapter (at call adapter piepline step which converts RFC xml into RFC format) but the response which is coming is in the same call is getting error out.

Thanks

Amit Srivastava 

[fanglin_ye]

Hello Amit,

thx. i found the settings. The retry interval is 5 mins. Then i could not unterstand, i checked the two adapter calls. They were called at the same time. Is it normal?

regards,

Fanglin Ye

[fanglin_ye]

Hello Amit,

>> It's just the pipeline step log which depicts that request  has been sent to backend using RFC adapter (at call adapter piepline step which converts RFC xml into RFC format) but the response which is coming is in the same call is getting error out.

Do you have a solution for the problem?

regards,

Fanglin Ye

[Harish]

Hi Fanglin,

you will get the multiple adapter call in moni if you have virus scan enable (only two call) or you are  calling multiple adapter (multimapping scenario). Please confirm if you do not have the multi mapping scenario.

regards,

Harish

[Former Member]

Hello,

Did u tried executing RFC standalone using the request of failed message?

Thanks

Amit Srivastava