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Working with "invisible" expenses on Service calls

Former Member
0 Kudos

Hi,

I have a question concerning Service Calls.

It's possible to add specific type of documents to describe the expenses and material used for the repairment.

As far as I could find it's only possible to add sales related documents.

In our case, we do not want to show the used material to the customer. In an ideal world I would like to have a goods issue coupled to the service call.

The costs can then be forwarded to a "service" quotation, followed by order, delivery and invoice.

1) Is this possible

2) if not, how can we make a solution which allows this workflow?

3) What could be a workaround?

Looking forward to your ideas!!

Vincent

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi

Answers (0)