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Former Member
Jan 09, 2014 at 08:19 AM

Return order - Free goods issue

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Hi,

I created sales order (with automatic free goods (exclusive:10+1), delivery, and billing .

At delivery (LF) level automatic batch determination - batch split.

Every line item has additional line item (batch item) in delivery (LF) also for free good item.

Sales Order-ZOR:

Item No. Material No. Qty. Item Cat. Batch

10 1234 10 TAN -

20 1234 1 TANN -

Delivery-LF:

Item No. Material No. Qty. Item Cat. Batch

10 1234 0 TAN 0

11 1234 10 YB99 43210

20 1234 0 TANN 0

21 1234 1 TANN 43210

In delivery (LF) batch item category "YB99" for TAN line item

For free good item "TANN" batch item category also "TANN"

In delivery (LF) the batch item cat. YB99 has the Quantity and Batch Number where as the TAN(main item) item cat. has Zero Quantity and no batch number.

Similarly for free good item cat. main free good item cat. has zero stock and no batch no. where as its batch item has quantity and batch no. in delivery (LF).

Created invoice (F2), all these 4 lines copying in invoice.

Invoice -ZF2:

Item No. Material No. Qty. Item Cat. Batch Amount

10 1234 0 TAN 0 0

11 1234 10 YB99 43210 1000

20 1234 0 TANN 0 0

21 1234 1 TANN 43210 0

When i create return order with reference to billing doc,

Return order-ZRE:

Item No. Material No. Qty. Item Cat. Batch

10 1234 0 REN 0

11 1234 10 REN 43210

20 1234 0 RENN 0

21 1234 1 RENN 43210

when i am deleting the zero qty lines, for example item no. 10 its deleting all the 10,20,21 lines.

But i can delete only item 20,

My issue is i cannot delete zero Qty. lines, if i don’t delete, incompletion log saying to complete data.

If i don’t delete the zero Qty. lines and save the order the order will be incomplete and it will not be invoiced in Vf01, log issued order XYZ incomplete complete the order.

In return delivery (LR) free good is not copying, if i delete item no. 10.

I checked item category determinations and copy controls all fine,

To check, in return order i disabled the incompletion log for the item cat. REN but still its saying order is incomplete.

I want to make return order with total Qty. i.e., main item and free good item.

Kindly help me in this issue.

Thanks