Issue with create Repair Order from Service Notification

[former_member187014]

Hi,

We have configured S1 Notification type so that we can create a Repair Order from a Service Notification using the Action Box settings.  The issue we are now facing is that we are getting an error message saying: -

No Status object is available for SDI 0

Message no. BS001

Diagnosis

When trying to read the status of an object (SDI 0), a system error occurred: For object number TM000000002VB there is no status object.

Procedure

Please contact your system administrator.

A search on SDN suggested running programs RIORDST1, SDSTATU1, SDSTATU2 - however looking at the former we have not created the Service Order yet and in the latter 2 programs we have not created the Sales Order yet so these do not seem applicable

This issue has arised as a result of implementing support pack SAPKH60414 (from SAPKH60406)

Regards,

Gary

[former_member187014 · Accepted solution]

All,

Many thanks for all the replies.

I looked at SAP Note 783859 which appeared to suggest that there was an issue with creating SD docs using a BAPI.

This note suggested setting a breakpoint in function module STATUS_BUFFER_REFRESH and stepping through the program (which we did) and then ultimatley we were able to create a Sales Order from the Service Notification.

This is a strange one as I tested this in another development client that had been patched from 60406 to 60414 but did not get this error message but when we tested in a different development client that had also been patched from 60406 to 60414 we had the issue??

Anyway, I'm closing this thread but will update if any further issues are found.

Gary

[former_member201296]

Please check if the status management is activated in for the sales order?Also please check funcation module  SD_SALES_DOCUMENT_SAVE along with above.

[Former Member]

Hi,

this might help you:

Regards,

Christopher

[peter_atkin]

Gary,

Have a look at this OSS Note:http://service.sap.com/sap/support/notes/1304359

PeteA

[former_member187014]

Pete,

I look at this note but discounted it seeing as it was released with SAPKH60403 and we have just upgraded to SAPKH60414.

Regards

Gary

[former_member201296]

Could you please share the screen shot to understand the issue

Thank you

[former_member187014]

Hi Ravi,

I am unable to share the screen shot due to security issues

Gary

[rakesh_mane]

Hello

Its seems to be issue  with number range assignment for Order.

BR

Rakesh

[former_member187014]

Hello Rakesh,

We are using 'ZREP' Sales Document Type and this is assigned to internal number range of '04' which has a number range of 3000000 to 3799999 - the last number assigned is 3017062 so I do not think it is the number range assigned to the Sales Order.

Regards

Gary

[peter_atkin]

Gary,

Try creating the Repair Order manually to see if there are any errors

PeteA

[former_member187014]

Pete,

We have successfully created a Sales Order from a Quotation with sinlge and multiple lines.

I'm looking at the following note http://service.sap.com/sap/support/notes/783859 and I'll update the thread accordingly.

Gary