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Issue with create Repair Order from Service Notification

Hi,

We have configured S1 Notification type so that we can create a Repair Order from a Service Notification using the Action Box settings. The issue we are now facing is that we are getting an error message saying: -

No Status object is available for SDI 0

Message no. BS001

Diagnosis

When trying to read the status of an object (SDI 0), a system error occurred: For object number TM000000002VB there is no status object.

Procedure

Please contact your system administrator.

A search on SDN suggested running programs RIORDST1, SDSTATU1, SDSTATU2 - however looking at the former we have not created the Service Order yet and in the latter 2 programs we have not created the Sales Order yet so these do not seem applicable

This issue has arised as a result of implementing support pack SAPKH60414 (from SAPKH60406)

Regards,

Gary

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4 Answers

  • Best Answer
    Posted on Jan 09, 2014 at 10:12 AM

    All,

    Many thanks for all the replies.

    I looked at SAP Note 783859 which appeared to suggest that there was an issue with creating SD docs using a BAPI.

    This note suggested setting a breakpoint in function module STATUS_BUFFER_REFRESH and stepping through the program (which we did) and then ultimatley we were able to create a Sales Order from the Service Notification.

    This is a strange one as I tested this in another development client that had been patched from 60406 to 60414 but did not get this error message but when we tested in a different development client that had also been patched from 60406 to 60414 we had the issue??

    Anyway, I'm closing this thread but will update if any further issues are found.

    Gary

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  • Posted on Jan 08, 2014 at 10:38 AM

    Could you please share the screen shot to understand the issue

    Thank you

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  • Posted on Jan 08, 2014 at 11:46 AM

    Please check if the status management is activated in for the sales order?Also please check funcation module SD_SALES_DOCUMENT_SAVE along with above.

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  • Posted on Jan 08, 2014 at 11:25 AM

    Gary,

    Have a look at this OSS Note:http://service.sap.com/sap/support/notes/1304359

    PeteA

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