on 01-08-2014 4:21 AM
Hi,
I installed an additional application server and now I'm encountering "errors found retrieving data" when refreshing reports and expanding reports. I tried applying notes 1892165 and 1898923 but I still encounter the error. I cant attach any logs since there is no dumps in slg1, sm21 and st22. Please help.
Thanks,
Law
Hi Guys,
Thanks for your reply, but I already solved the issue by applying note 1032461. Downloaded librfc32.dll (not librfc32u.dll) and pasted the downloaded file to the kernel. Usr/exe. Thanks for your help!
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Hi Lawrence,
which version and sp are you using?
Is the only error you recieve?
Are server diagnostics ok?
there are several notes and causes for this error, which version and sp have you installed?.
if you have 7.5 and sp < 12 see please 1687170 - Error found retrieving data after refresh dimension members
if you have members formula in some dimensions used in the report 1792369 - K2:Error occur when opening report related to member formula
also lite optimize could cause this issue 1649749 - Poor performance or data sent or retrieved incorrectly
Regards
Roberto
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Hi Lawrence, what NW version are you on?
If NW 10, then go and check the BPC's RFC in the backend and the RFC's username and it's authorizations.
Try processing dimensions in the web admin. Does it work?
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Please help
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