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errors found retreiving data

Former Member
0 Kudos

Hi,

I installed an additional application server and now I'm encountering "errors found retrieving data" when refreshing reports and expanding reports. I tried applying notes 1892165 and 1898923 but I still encounter the error. I cant attach any logs since there is no dumps in slg1, sm21 and st22. Please help.

Thanks,

Law

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Guys,


Thanks for your reply, but I already solved the issue by applying note 1032461. Downloaded librfc32.dll (not librfc32u.dll) and pasted the downloaded file to the kernel. Usr/exe. Thanks for your help!

Answers (3)

Answers (3)

former_member186498
Active Contributor
0 Kudos

Hi Lawrence,

which version and sp are you using?

Is the only error you recieve?

Are server diagnostics ok?

there are several notes and causes for this error, which version and sp have you installed?.

if you have 7.5 and sp < 12 see please 1687170 - Error found retrieving data after refresh dimension members

if you have members formula in some dimensions used in the report 1792369 - K2:Error occur when opening report related to member formula
also lite optimize could cause this issue 1649749 - Poor performance or data sent or retrieved incorrectly

Regards

     Roberto

former_member182766
Contributor
0 Kudos

Hi Lawrence, what NW version are you on?

If NW 10, then go and check the BPC's RFC in the backend and the RFC's username and it's authorizations.

Try processing dimensions in the web admin. Does it work?

Former Member
0 Kudos

Please help

Former Member
0 Kudos

Hi

not my expertise but if you refresh the reports from previous app server (ci?) do you face same issue?

Let me know

a