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Preview Panel disabled

I have 2 reports in Crystal Reports 2013 SP1 Patch 2. In the report options for both of them the Show Preview Panel check box is checked. On one of them I cannot actually bring up the Preview Panel within Crystal Reports; the option is disabled.

Despite this, the Preview Panel is accessible when running the report from within the BI Launchpad. I would like to be able to use the Preview Panel in Crystal Reports.

Any ideas?


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  • Best Answer
    Posted on Jan 07, 2014 at 10:00 PM

    hello Noel,

    the option that you need to configure this is in File > Report Options...

    if that is checked on, you should also ensure that one of the parameters has been edited so that they show on the viewer panel.



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    • The data is too sensitive to share.

      Instead I thought I would see if I could recreate the issue in a new sample report. I could not. However, when I tried my report with the problem again it worked! And that was without closing and re-opening the designer.

      Thanks for your suggestions.


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