TM Maps Crash NWBC3.0PL17 / NWBC4.0PL10

[Former Member]

I have this issue with the TM portion of SAP. There are two issues really:

1) the maps display incorrectly (see pic)

2) Opening the maps will crash NWBC entirely.

Now this is what I have done so far:

Removed Windows updates (Happened after Windows Updates)

Rebooted.

Installed VB2.1

Ran /nACF_whitelist_setup

Rebooted

Uninstalled VB2.0

Rebooted

Reinstalled NWBC 4.0 PL 10

Rebooted

Reinstalled VB2.1

Rebooted

Ran /nACF_Whitelist_setup

Rebooted

Checked IE version and brought it back to IE 9

Rebooted

Checked installed programs and nothing seems to catch my eye that would cause this to crash/display incorrectly.

Now what I have learned, is that SAP TM Maps run off of DirectX 10, Adobe PDF engine, and requires .net 3.51. (I might be wrong but my SAP implantation team seems to keep secrets from me). I'm not sure if you can run a higher version of .net framework or if you HAVE to install 3.51.

If anyone knows anything that would help me and my sanity. The majority of my issues are the crashing and not the display.

[former_member186731 · Accepted solution]

Hello,

on which TM release are you working?

From my experience VB - NWBC crashes can only be analysed by the experts, so I would suggest to open a ticket on component CA-GTF-VBZ. Everything else is just try and error.

Regards,

Marcus

[Former Member]

TM 9.0, Basis level 731, SP level 7

I have one of my SAP people opening a ticket on this issue.     

[former_member186731]

For TM 9.0 you need the VB 2.0 frontend controll installed. Even though the VB 2.1 release is downward compatible, I would suggest to use the officially supported VB release for the TM.

From what I can see the ACF white list certificate was correctly setup, otherwise you could not even see anything and would get a popup.

I have the TM 9.0 running on the same VB and NWBC as you have tried out. I do remember that some of those crash situations might be related to graphical drivers.

Hope the VB experts can help you quickly.

Regards,

Marcus