Skip to Content

Dunning - Master data clean up

Hello All,

I need a suggestion how to clean up a master data for Dunning.

Currently, our client is sending (dunning letters) reminders manually through Outlook. Now we are implementing Dunning for that region.

I want to know what is the correct way of master data clean up so that we can dunn correctly to existing customers.

For example: Existing Customer "Test" has 10 invoice line items in his account and for first 3 invoices line items dunning level is showing as 2 and the rest as 1.

If we go and change/maintain dunning procedure in Customer master and run dunning how does system behave? will it dunn and send level 3 attachment for first line items? or will it consider it as level 1 as we have changed procedure?

It will be a great help if you can clarify this and how can i clean up master data in case if it will not dunn with next level for existing data.

Many thanks in advance.



Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Jan 07, 2014 at 02:52 PM


    If you don't change the existing dunning levels for the open items your new dunning process will continue with this dunning levels. If you use a 3 step dunning method Level 2 items will become Level 3 items after the next dunning run where athey are taken into consideration, Level 1 will become Level 2,... Hopefully the new dunning method contains as much levels (or more) asthe old method...

    BR Christian

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.