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Crystal Reports and Internet Explorer


We are using CR 2013 and the latest version of CR for VS 2012. Some reports were created using the earlier software versions.

In our company the users have different versions of Internet Explorer - from IE 8 to IE 11. As a result many users can see some reports only in browser Compatibility mode.

I wonder - is there a way to force the CR Viewer to display all reports in a particular compatibility mode - for instance, in IE 8 mode or something like this, so the users won't have to switch between compatibility modes all the time?

Thank you.

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  • Best Answer
    Posted on Jan 07, 2014 at 02:35 PM

    Hi Peter,

    Moved to .NET SDK forum.

    With SP 8 they should not have to use Compatibility modes.

    As a test if you bring one of those "Compatibility mode" reports up to date does it work in standard mode?

    I'm curious what is in the report that is causing IE to need the switch...

    Any chance to get one of the reports with sample data saved in it so I can test also?



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    • Hi Bhushan and Don,

      I see now that the file version is

      I've just heard that we'll be upgrading all our PCs to IE 11. In IE 11 there is no such issue, all reports can be viewed in both - compatibility mode and regular. So hopefully we won't have this issue anymore.

      Maybe part of the problem was that I also have CR 2013 installed, and some reports I was editing in both - VS and 2013, so sometimes I wasn't even sure which version was uploaded.

      Thank you for your help!


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