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HCM P&F : Forwarded UWL not found at receiving agent UWL

Hi Gurus,

We have initiated a HCM P&F process request. It went first level approver. First Level Approver have options Forward and Resubmit in the UWL link.

Approver Forwarded to a different agent. I could see the agent in SWIA Agents. But UWL is not received by Agent showed in SWIA.

UWL is missing at receiving Agent. Any Ideas?



UWL Missing.jpg (33.3 kB)
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2 Answers

  • Best Answer
    Posted on Jan 08, 2014 at 05:23 AM

    Hi Raju,

    The main cause of the above error is , few times the internet explorer , gogole chrome issues , Make sure you need to check with you IT department than test.

    Delete all cookies

    than logon your test id in protal .

    but you need to referesh one or twice the portal screen not the internet . you can find out the Refresh button ,the option right side , top .

    and also check which process the workflow is triggred -- check the transaction code SWI1.



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    • Good that you got it to work.

      It is very obvious. Pl refer here for details:

      User Types (SAP Library - SAP Web Application Server Security Guide)

      User Types

      The SAP system categorizes users into several types for different purposes as shown in the table below:

      User Types




      Individual, interactive system access.


      Background processing and communication within a system (such as RFC users for ALE, Workflow, TMS, and CUA).


      Dialog-free communication for external RFC calls.


      Dialog user available to a larger, anonymous group of users.


      General, non-person related users that allows the assignment of additional identical authorizations, such as for Internet users created with transaction SU01. No logon is possible.

  • Posted on Jan 07, 2014 at 05:42 AM

    Did you refresh the browser cache and login freshly with the user to whom the workitem was forwarded?

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