Skip to Content
author's profile photo Former Member
Former Member

Re installing Deep Exploration

Hi

I am working on a document coving the failure and recover of my PC. I need to explain who I can reinstall Deep exploration. I have the serial numbers but not sure of the process to reinstall and activate?

Can any one help

Regards

Roger

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

2 Answers

  • Posted on Jan 06, 2014 at 05:05 PM

    Hi Roger,

    You just need to reinstall and then send the hostid, activation details, to rhsupport@sap.com (can be obtained from (help => Activate Deep Exploration) . Support will send you back your license code in which you will be able to manually paste it into the activation screen.

    Kind Regards

    Fergal.

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member

      Hi Fergal

      Thank you for your help. Can I ask where you download the software from. I only have an old CD and all the paperwork is for Right Hemisphere and no longer relevant. The current version of Deep exploration I’m looking for is 6.5.

      Kind regards

      Roger

  • Posted on Jan 09, 2014 at 09:23 AM

    Hi Roger,

    I noticed you said you have the software, if you install with this software and send an activation request to rhsupport above then we can help with activation. SAP do not provide download for this software, you will need to contact the partner you purchased the software from.

    hope this helps.

    Kind Regards

    Fergal.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.