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Web UI Custom Development Schenarios

Hi Experts,

I am looking for some cases / Schenarios , which requires "CUSTOM Web UI Component Development" from CRM Marketing or IC or Sales or Service.


Rohit Tripathi

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4 Answers

  • Best Answer
    Posted on Jan 06, 2014 at 03:33 PM

    Hello Rohit,

    I have mentioned some scenarios here



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  • Posted on Jan 07, 2014 at 08:44 AM

    Yes... Yes... Standard... It's always good to use it. But if it would be true...

    You can argue with the customer as long as you want. But if he asks for the view from which his IC agents can create activities, leads, service requests etc. with just one (exactly one) click I'd appreciate if you name the standard one.

    Other example is: there is a dealer portal and SAP CRM is integrated in it. Dealers access the leads search to view leads distributed to them. Standard leads search doesn't fit because there are numbers of buttons and navigation links which are not relevant for dealers and you can not control them neither with authorization nor with configuration. Also some search criteria have to be predefined. So it's better to develop new search component then highly customize/enhance/modify the standard one.

    The customer is always right.

    So custom webui development is in place when there is a rare requirement. True. Otherwise there would be a standard component to satisfy your needs.

    PS: please avoid mentioning your email in posts.

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  • Posted on Jan 06, 2014 at 02:53 PM

    Hello Rohit,

    Suppose there is one scenario to create custom search component in any module ( i.e. marketing, sales , service or IC ) ...

    go through following links to create one order search component:--

    SAP CRM OneOrder Advanced Search WebUI Component - part1

    It can be any type of component with form view or table view depends upon your requirement.

    Suppose you want to create one assignment block i.e. crop assignment block in account overview page. These crop data is related to business partner id. then in that case, we can create table view inside BP_head component and create one different window for this view to make it display. As you want to add in account overview page , you would have to make it publically accessable. And, it can be done by creating interface view of that cropwindow and add it in component usage. then add in account overview mainwindow.

    See you can find may links for that. but Requirements can be huge with lots of developments and data handling.



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    • Former Member

      Hi Amit,

      Thanks for reply...i am not looking that how to create custom web ui component, but some case/schenario which you faced in some of your project which was not supported by standard component and you created custom for that ?



  • Posted on Jan 06, 2014 at 08:45 PM

    Hi Rohit,

    As my experience, Is not a normal scenario to develop a new custom component, as consultants we have to try to keep the system as standard as possible and, SAP CRM includes tools to modify standard components to manage all the requirements.

    However, since SAP EhP1, we have a new tool included in AET called Rapid Applications, With this tool you can do custom components from a table (or hierarchy of tables) or a web service. And all this proccess supported by wizards, without development needed. As result, Rapid Applications creates search view, result view, form view and embedded view.

    I have use Rapid applications many times for example to manage modificantions in custom config table that has to be modified by the user instead of transaction launcher to SM30.

    Another use is to show, embedded to customer or order for example, a table with external data.

    You have more info about rapid application in this links:

    SAP CRM 7.0 EhP1 - Rapid Applications (Part 1)

    SAP CRM 7.0 EhP1 - Rapid Applications (Part 2)

    CRM 7.0 EHP1 Rapid Application Builder - YouTube

    SAP CRM Rapid App Creation - YouTube

    Rapid Applications - SAP Documentation

    Best regards.

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