CMC tool raise http 404 error when viewing user security after upgrading to SP6

[Former Member]

After upgrading BI x3.1  from SP5  to SP6, when we use CMC tool to look at the user security I get this  error.

Error

HTTP Status 404 -/CmcAppActions/jsp/Shared_Rights/rights.face.

type: Status Report

message:/CmcAppActions/jsp/Shared_rights/rights.face

description: The requested resource (/CmcAppActions/jsp/Shared_Rights/rights.face) is not available.

Product\Version\ServicePack\Fixpack (if applicable):

Business Objects  Edge XI 3.1 SP6

Apache Tomcat 7.0.27

Relevant Environment Information (OS & version,Java or .net & version, DB & version):

WIN Server 2008 R2

Sporadic or Consistent (ifapplicable):

Consistent error

What has already been tried (where have you searched for a solution to your question/problem):

I have done some research in service.sap.com and on the Web, but have found nothing concrete other than it appears to be an error in the install of the
Tomcat server.

[Former Member]

If redeploy does not work, repair the web components only and check.

[Former Member]

Hi Sela,

Could you please try this

1. Go to tomcat configuration

2. Go in the java tab

3. Add the line

-Dsun.lang.ClassLoader.allowArraySyntax=true

in the settings

4. Save and restart Tomcat

-Praveen

[Former Member]

Seems like your webapps are corrupted.

try to deploy the War files with the help of Daya's suggestion.

[DayaJha]

Hi Sela,

Please redeploy the WAR files for Web Application (Tomcat) that was only the solution, Please refer the below SNotes for deploying WAR files in BOXI 3.1.

1686741 - Installation of Tomcat 7 and deploying Business Objects XI 3.1 SP5

Links:
https://service.sap.com/sap/support/notes/1686741

1308046 - How to Deploy WAR files in Business Objects Enterprise XI 3.1 using Tomcat Manager?

Links:
https://service.sap.com/sap/support/notes/1308046

Thanks,

Daya