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Former Member

CMC tool raise http 404 error when viewing user security after upgrading to SP6

After upgrading BI x3.1 from SP5 to SP6, when we use CMC tool to look at the user security I get this error.

Error

HTTP Status 404 -/CmcAppActions/jsp/Shared_Rights/rights.face.

type: Status Report

message:/CmcAppActions/jsp/Shared_rights/rights.face

description: The requested resource (/CmcAppActions/jsp/Shared_Rights/rights.face) is not available.

Product\Version\ServicePack\Fixpack (if applicable):

Business Objects Edge XI 3.1 SP6

Apache Tomcat 7.0.27

Relevant Environment Information (OS & version,Java or .net & version, DB & version):

WIN Server 2008 R2

Sporadic or Consistent (ifapplicable):

Consistent error

What has already been tried (where have you searched for a solution to your question/problem):

I have done some research in service.sap.com and on the Web, but have found nothing concrete other than it appears to be an error in the install of the
Tomcat server.

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3 Answers

  • Posted on Jan 06, 2014 at 05:18 AM

    Hi Sela,

    Please redeploy the WAR files for Web Application (Tomcat) that was only the solution, Please refer the below SNotes for deploying WAR files in BOXI 3.1.

    1686741 - Installation of Tomcat 7 and deploying Business Objects XI 3.1 SP5

    Links:
    https://service.sap.com/sap/support/notes/1686741


    1308046 - How to Deploy WAR files in Business Objects Enterprise XI 3.1 using Tomcat Manager?

    Links:
    https://service.sap.com/sap/support/notes/1308046

    Thanks,

    Daya

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 06, 2014 at 05:34 AM

    Seems like your webapps are corrupted.

    try to deploy the War files with the help of Daya's suggestion.

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 07, 2014 at 02:18 AM

    If redeploy does not work, repair the web components only and check.

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    • Former Member

      Hi Sela,

      Could you please try this

      1. Go to tomcat configuration

      2. Go in the java tab

      3. Add the line

      -Dsun.lang.ClassLoader.allowArraySyntax=true

      in the settings

      4. Save and restart Tomcat

      -Praveen

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