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Adobe forms - ADS Error when having a field with font "Courier New"

Hello everyone,

I've ran into the strangest problem:

I have an adobe form with certain fields (some of them data-binded, some not) and all of the field are with font "courier new".

When I try to run the form, and display it, I get ADS error.

I've checked with BASIS guys and it's not problem in their side because other forms work.

Then I've changed all of the fields' font to Arial, and it worked!

Changed it back to Courier New - doesn't work again.

I have many other forms with courier new and those work fine, only that one doesn't work for some reason. Any suggestions to fix it without re-do the form?

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3 Answers

  • Jan 06, 2014 at 07:03 PM

    hi Daniel,

    Did you also got Courier-New in other forms?

    Did you try it with another printer? Perhaps the Basisguys aren't out of the party😈

    What does the error exact say?

    What sometimes help is that you save the form in a local file and upload it in another namespace. Just a try.

    But I never faced a problem like that. I'm pretty sure, you got somewhere a checkbox set, what not had to be done.

    Sorry that I cannot give you more than that.



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    • Hi Daniel,

      Just give a try running report fp_pdf_test_00 if you have not done till now.

      The error seems to be of ADS config error amy be you will get some hint out there.


      Sandeep Katoch

      Message was edited by: Sandeep Katoch

  • Jan 07, 2014 at 10:17 AM

    Please ask your basis team to apply the ADS SP17 patch.



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  • Feb 03, 2014 at 08:38 AM

    Hi Daniel,

    we had a similar problem with the font "Courier New". We opened a SAP incident and got the reply that this font is not delivered with ADS. The problem does not occur for all forms with this font but in our case some chinese characters caused this issue. The resolution proposed by SAP was the following:

    Downloading "Courier New" font from SAP note 1817893.

    Upload all *´.ttf files to /usr/sap/<SID>/SYS/global/AdobeDocumentServices/FontManagerService/fonts/customer

    Ensure <sid>adm has read permissions on these files.

    Restart AS Java system.

    The exception error was gone in our case but the format of the form was destroyed. The strange thing was that the error did not occur on all ADS servers in our landscape however all servers where on the same patch level.

    Let me know if the solution will work for you.

    Regards, Martin

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