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Lumira 1.14 Update Problem

Just installed Lumira 1.13 but cannot update to 1.14.

Some of my friends who just installed 1.14 said that when you log in, it will pop up to ask whether you want to update to 1.14 (it is also a new feature for 1.14).

For me, there is no pop up and even I click check update on help tab. It told me that there is no update.

Did someone face the same problem? How to solve?

Thanks & Regards,


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2 Answers

  • Best Answer
    Posted on Jan 05, 2014 at 11:48 AM

    Go to Help > Check for New Updates and it should update

    Your preferences determine if you get automatic updates - go to File > Preferences > auto updates

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 07, 2014 at 08:27 PM

    There has been an issue with the process of downloading SP14 recently. This issue should be rectified quickly, and once it is, you should be able to update successfully.

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