flag contact number & email id verified

[Former Member]

Hi Experts,

we have a requirement

1.  where do we flag email id/ contact number verified

2. where do we update social media networks like facebook account,linkdn account etc.

please guide on the same. would appreciate you help.

Thanks & Regards,

Anandkumar

[ashik_k2]

Hello Anandkumar,

For Point ( 2 )

You can also take a look at below blog  by @Jerry_Wang

http://scn.sap.com/community/crm/blog/2013/11/08/twitteralso-facebook-is-official-integrated-into-cr...

Regards,

Ashik

[nicolas_busson]

Hello,

Point 1:

Actually SAP standard process works the other way around: if an invalid email address is filled-in on the business partner master data, the system will flag checkbox DO_NOT_USE as soon as an "undeliverable" message is received. See: Bounce Management - Campaign Management - SAP Library.

Point 2:

There are many ways to fulfill this requirement: you could use standard identification tab to store the corresponding user IDs, or create an AET table extension for business partner object, or activate CRM_SMI business function in CRM7.0 EhP3: Social Media User Data - Business Partners - SAP Library

Cheers,

Nicolas.