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AWS HANA Instance failing to Activate documents

For over 24 hours now, I have been unable to Activate anything using HANA Studio in my AWS Instance. I can use the web server for activated documents, and I can open the Repository and System views and I can open and edit and save documents, BUT I cannot Activate anything, or even Cancel an Activation that is trying to run.

What could be the trouble? I tried also to update the Studio but was unable to reach the server from the internal update site.

How can I get this working again?

My Instance is

This is what I see effectively forever. It never goes above 0%.

Bob

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    author's profile photo Former Member
    Former Member
    Posted on Jan 04, 2014 at 03:00 PM

    Of course, just after I submitted the "complaint" above, everything is working once again.

    Still - who do I contact about these types of failure on an Amazon Instance?

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    • Right - you showed us you Studio instance. Your HANA instance is m2.2xlarge which is 34GB. That's not your problem then.

      Double click on your system and see how much RAM is used and available - let's just double check that first.

      Then let's dig into the index server log. Click Diagnosis Files, sort by modified date. There will be a file like indexserver_alert_saphana1.trc. Run an activation and see if something is logged in that file. Paste it here.

      John

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