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author's profile photo Former Member
Former Member

You do not have a maintenance contract for this installation.

Hello everyone

We use sap ecc 6.0 and we cut sap maintenance contract some years ago,now we want to upgrede the hardware,so we request a new licese key,but when we request from service.sap.com/support,it says "You do not have a maintenance contract for this installation.Please contact SAP contracts to arrange for a maintenance contract."

As far as I know,maintenance contract is for download patch and ehp.We requese a license key not maintenance certificate.Why we can't request a license key?

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    author's profile photo Former Member
    Former Member
    Posted on Jan 04, 2014 at 03:01 AM

    I just want to know whether sap tie maintenace contract and license key together.If we don't have maintenace contract,does it mean we can't request license key any more?

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  • Posted on Jan 04, 2014 at 01:23 AM

    Hello

    Just contact SAP support and the will answer this question.

    Regards

    RB

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