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How to Play Tune and then audio (callback and voicemail menu) one after the other

Dear experts,

We are implementing bcm with the menu as per the attached flowchart but facing problem while playing waiting tune and then an audio asking user for voicemail or callback option one after the other.

Please help.

Flowchart.png (58.9 kB)
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  • Posted on Jan 04, 2014 at 07:02 AM

    Dear Experts,

    Help me in configuring queues as per the flowchart.


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