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Web IDE on my trial account can not open

When I try to open the Web IDE using the link in Services section i got error: HTTP Status 500 - An internal application error occurred. Request: 1430334531 s0016377052trial:webide

Please tell me who can fix that?

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  • I found the problem. The Trust configuration was changed. There was Local Identity provider configured without Trusted IDP and the SSO failed. So when I returned the configuration to Default the problems is gone.

    What was confusing in this situation was the error 500 - maybe it would be good when such problem occurred to give information/suggestions to the user how it can be fixed.

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  • Best Answer
    Jan 24, 2017 at 11:31 AM

    Thanks we're trying to improve this error message together with our colleagues from HCP

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