exception code c0000005 in SAP 9 PL08 when starting add-on

[Former Member]

I have a strange issue with one of my add-on.

I have upgraded a customer from 8.82 pl18 to 9.00 pl08.

In some PC the add-on work correctly, in other it doesn't, it crash after few seconds and in the windows event viewer is registered this message:

exception code c0000005

The add-on is compiled with the SAPBouiCOM and SAPbobsCOM dll from correct sdk version.

The machine where the add-on crash are of different type, some with windows 7 64bit, some with windows 7 32bit and some with xp.

The same for the machine where the add-on works.

Someone can help me?

Regards.

Diego

[kothandaraman_nagarajan]

Hi,

Please refer SAP note:

1862058 - Windows error message received when closing the application

Thanks & Regards,

Nagarajan

[Former Member]

Hi Nagarajan,

this SAP note isn't helpful for me, the scenario described is about an error closing SAP, instead I have problem on some pc with an add-on.

Thanks

Diego

[Former Member]

Hi Diego,

Looks like more a Windows administration issue than a Business One SDK...

The stated exception code means that the addon tries to use a forbiddened access resource. This isn't COM related...

May you check the rights on the SAP folder (and its subfolder) and verify that all users have a full access?

And may you provide the full message from the event-log?

Regards,

Eric