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Former Member
Jan 03, 2014 at 06:30 AM

You do not have a maintenance contract for this installation.

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Hello everyone

We use sap ecc 6.0 and we cut sap maintenance contract some years ago,now we want to upgrede the hardware,so we request a new licese key,but when we request from service.sap.com/support,it says "You do not have a maintenance contract for this installation.Please contact SAP contracts to arrange for a maintenance contract."

As far as I know,maintenance contract is for download patch and ehp.We requese a license key not maintenance certificate.Why we can't request a license key?


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