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Return process stock will go to scrab

Dear sd experts ,, And Legands .. very Good mng

i have one business sceneria plz let me know.....

Return process:

2 Types return process is there ..

main item is AAA

and sub items are it means theese are spare Parts like lap tap key board buttons ,boalts , internel parts of laptap

so in case if customer found any dameged goods after purchasing , no Mandatery to send stock physically , only create return order , return delivery , return billing .. Here stock will go to Scrab Here company will raise the credit issue to customer

And another scenario is as usewell like returns physically

My Doubt is How to send the stock to scrab Diractly i mean customer is not sending stock physically

So this is my businness process .. How to achive plz tell me

thanks a lot

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5 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jan 03, 2014 at 05:05 AM

    Hi Venu

    For Scenario 1-

    Give your customer Order related Credit

    a. VA01(OR)-VL01n(LF)- VF01(F2)

    b. CR(with Ref to F2)- G2

    so there is inventory movement .You would not take this Material back to your inventory .

    Scenrio 2-

    a. VA01(OR)-VL01n(LF)- VF01(F2)

    b. RE(VA01)- VL01(LR)- PGR-Vf01 RE( Return Credit )

    while creating Return delivery make sure you have a separate storage location ex- QI Quality Inspection. So every time you get the return from customer keep the stock in this SL for inspection .In your waste u have to scrap all the material ,use the below link how to scrap a material from inventory .

    Hope this helps


    Santosh Verma

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    • Former Member Former Member

      Hi Venu

      MIGO would be a better transaction that MB1A .Please do have word with your MM consultant .His Input will be valuable as well.

      Once the stock is back to Inventory scrapping would not be issue at all.


      Santosh Verma

  • Posted on Jan 03, 2014 at 07:24 AM

    Hi Venu,

    when customer returns the defective stock

    Create return order with reference to Billing document VA01

    Create return delivery VL01n to defective storage location (scrap location)

    Create Credit memo VF01

    to scrap the goods, with movement type 551 you can scrap the quantity from the scrap storage location

    When customer has not returned the defective stock

    Create a credit memo request with reference to Billing document VA01

    Credit credit memo VF01

    and manually you have to post the scrap using the stock quantity which was replenished and adjust inventory



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  • Posted on Jan 03, 2014 at 09:15 AM

    If the end customer is not returning the damaged stock, then there is no need to create a return order, return delivery. Directly the seller can create a Credit Memeo Request with reference to the parent billing document, followed by Credit Memo. There are some statutory regulations a seller has to follow in terms of rejected goods taken back and just like that, they cannot update the system s if they have scrapped the material.

    G. Lakshmipathi

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  • Posted on Jan 03, 2014 at 09:51 AM

    Hi venu gopal

    If customer is sending the damaged material directly to scrap I think this scrap material still has some value and your compnay would like to sell this scrap material and generate revenue from scrap sales. In this case you can create return order and return delivery with movement type 651 and activate quality inspection for that material. Create a usage decision with QA32 for inspection lot which system will create automatically at the time of PGR and from that UD you can post that material in scrap. From scrap you can sell it as a scrap sale.

    If company is not bothering for scrap sale and scrap material at all (Mostly companies don't do that) then you can follow Lakshami Sir's suggestion. Make the scenario simple and easy.

    This will cover your both scenarios.


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  • Posted on Jan 03, 2014 at 07:13 AM


    when you take the return delivery here receive the stock at SCRAP storage location ,

    but your 1st process , stock not come as physically here put the the storage location as name of scrap , but on thing you show as material stock ,

    and also maintain stock as non stock material then receive the stock

    sale level when receive the stock as a scrap location its treated scrap , so you receive scrap location.

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