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Payment method issue in APP

Jan 17, 2017 at 06:19 AM

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We have encountered an issue where credits are not being picked up in our payment proposals if the payment method is not the same as the invoice posting/s.

For example, in the below screen shot for Independent Cement & Lime Pty Ltd, the invoice postings have been manually posted through TCode MIRO and assigned payment method T. The credit however was manually posted by TCode FB65 and not assigned a payment method (therefore, should default to the payment method per the Vendor’s Master Data – in this case, T).

When running our payment proposal, the credit was not automatically included. However, after removing the payment method against the invoice postings (from T to blank), the credit came into the proposal. We experienced a similar issue with 4 other Vendors on the same day (yesterday 14.12.2016). For each of them, ensuring that the payment method was blank for all transactions resulted in both the invoices and credits coming into the proposal. I am concerned that we are not taking up as many credits as we should as a result of this issue. My expectation is that all credits should come into the payment proposal despite their payment method. I also expect that the system should consistently apply the payment method at an invoice level whether invoices are manually posted or posted through VIM. Could someone please investigate this issue and advise a solution?

Thank you

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4 Answers

Manasa Manasa Jan 17, 2017 at 06:53 AM
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Hello,

Very thanks for your reply. I am using first time. I tried to upload the scree shot but i did not get that. And i don't know about the primary tags and all. Could you please guide me

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Manasa Manasa Jan 17, 2017 at 06:53 AM
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Hello,

Very thanks for your reply. I am using first time. I tried to upload the scree shot but i did not get that. And i don't know about the primary tags and all. Could you please guide me

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when you are new then you should make you familiar first by checking out the getting started pages.

Link on top of each page, big button in yellow. You also should comment to my comment instead of posting an answer to your question. This ensures that the people to whom you replied are notified, now you got a notification yourself, I did not get any, just saw it by chance.

Also my initial comment about retagging was hidden to the community, while your reply is visible and looks weird now to all others as they do not see to whom you reply and for what reason.

Screenshots can be uploaded 2 ways:

your-answer.jpg (16.0 kB)
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Thank you for your guidelines. Could you please check my issue once its urgent

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you still have not added your screenshot, and a moderator on a tag where is was originally wrong assigned is not always the subject matter expert of the tag to which the question really belongs.

So add your screenshot and be patient, if it is really urgent and harms your production processes then you should open a ticket at SAP Support

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Mohammed Kalim Jan 17, 2017 at 10:03 AM
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Hi Lakshmi,

This is the standard behavior of APP. When you execute the APP with payment method, system first checks the payment method at invoice level, if it does not find invoice level then go and check the vendor master. Hence, in your case system is getting payment method at invoice level and only fetching those items in proposal list and ignoring the items those are not having payment method.

Either you need to remove payment method from invoice documents or update the payment method in the items where payment method is missing.

Regards,

Mohammed Kalim

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Hi Mohammed,

I agree with you, But in the credit memo if there is no Payment method it have to pic from the vendor master right. why system is not consider that. after removing in the invoice level, why it is consider from the vendor master level. Could you please explain me ASAP.

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Mohammed Kalim Jan 17, 2017 at 11:19 AM
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Hi Lakshmi,

No. credit memo would not be picked in F110, as some invoice documents are updated with same payment method at invoice level for the same vendor. This is the standard behavior.

Either you need to remove payment method from invoice documents or update the payment method in the credit memo where payment method is missing.

Regards,

Mohammed Kalim

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