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Trip approved but payment is not done

I got an issue in workflow where TRIP submitted for expense was approved by Supervisor but the employee was not paid by Finance. means Payment dint happen.. what might be the issue?

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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jan 01, 2014 at 01:09 PM

    Hi,

    After Expense approve kindly check the status got updated or not.Afetr approved status only payment process will be started.


    And Make sure that while approval process going on Expense document should not be in open state.

    Regards,

    Ragav

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 01, 2014 at 02:08 PM

    Hi Anand

    Before I answer, I want to understand one thing. Did u run complete life cycle in R/3 (posting to FI). If yes, then after the manager has approved did u settle the Expenses & posted to FI??

    lets assume that u have posted it & still u don't get the Expenses paid. here the issue might be Incorrect assignment of symbolic to GL's or check the table V_T702N_K (Posting of Paid Individual Receipts) check the Indicator for which u have set as default.

    Hope this Infoℹ️ will be Useful

    Cheers😉

    Pradyp


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  • Posted on Jan 02, 2014 at 05:34 AM

    Hi Anand

    I am sure you must've already checked this...just wanted to be sure....did you check the workflow log...did it go fine after approval? Any errors there? or in ST22 ? or in SM14/SM13 (for WF-BATCH)?

    Regards,

    Modak

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