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Error: 558 Message: 'Could not connect to server. Verify Relay Server URL Template'

Hi Experts,

I am consuming OData services in android application using SUP2.2 and Odata plugin, when I registering the device using the method

ODPUserManager.registerUser("supuser", "123", true); // supuser is the user created in SCC and 123 is the activation code

getting following exception

12-31 16:08:44.341: E/ODP(26344): (com.sybase.mobile.lib.client.ODPClientConnection:startClient:253) User registration has failed, throwing exception

12-31 16:08:44.341: E/ODP(26344): Error: 558 Message: Error: 558 Message: 'Could not connect to server. Verify Relay Server URL Template'

Thanks

Sindhura

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  • Posted on Dec 31, 2013 at 11:06 AM

    Issue could be of unreachable server. Make sure you opened the port 5001 in your SUP server. If you are connecting from an public network you have to use the public IP of your SUP server and 5001 port should be opened to the public.

    - Midhun VP

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