on 12-31-2013 6:33 AM
Dear CRM experts,
Really liked the conpect of the ACE engine. I serfed the SCN and found ACE topic last from 2009 year.
Is it mean that ACE so popular or not actual / usable ?
Do CRM-experts use it currently
Any updates for ACE from SAP
Want to start use it but also want to know every issues we can be forced with ...
Best Regards
Daniyar
Hi Daniyar,
Yes, ACE is being used, but it's only performed when authorization concept isn't enough to manage authorizations.
Most of the SAP CRM projects doesn't need ACE.
You can read the ACE help for SAP CRM EHp3 -> CRM Access Control Engine - SAP Library
I let you more info about ACE, if you need it:
CRM Access Control Engine - CRM - SCN Wiki
SAP CRM: How ACE (Access Control Engine) works
http://www.consultingcy.com/SAP_CRM_General_Authorization_ACE.htm
Please mark as correct if helps.
Happy new year.
Best regards.
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Hi Daniyar,
It deppends each scenario. You have to use ACE when you want to control, on object level, which users authorization to read, modify or delete.
As you can read in http://www.consultingcy.com/SAP_CRM_General_Authorization_ACE.htm
"Large and complex (international) CRM installations all face the same problem: how do we show the users only the data that they need to see? We don’t mean authorizations related to functionality, but related to business content. Imagine you run a big business and have a million customers worldwide. Then a sales rep responsible for a group of customers in Belgium should not see any customers from Asia in his search results. Or a sales rep with responsibility for a certain branche should not be bothered with customers of other branches. Furthermore, if the structure of the sales organisation changes, you don’t want to end up changing all kind of authorization profiles.
To solve these issues, SAP came up in CRM for the PCUI with a pretty nice solution: CRM-ACE. This stands for Access Control Engine and is a framework to calculate user dependent access rights on object level. It originates from Channel Management but works in all PCUI functionalities. Now ACE works for SAP CRM Web UI as well."
For example: You can use ACE to define that a partner manager has read authorization and write authorization for her leads, read authorization for the leads of her colleagues, and read authorization and write authorization for all prospects of the company.
This scenario needs ACE because with standard authorization objects we cannot model this authorization scenario.
I hope that helps.
Please mark as correct if helps.
Happy new year.
Best regards.
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