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Salesforce Logon Creates: java.net.UnknownHostException: https

Greetings. The last time that I saw this addressed was a thread that was rather old. It stated that a revised jar file(s) was needed, but I find it hard to believe that this is still an issue now that I have version 14.0.8.1229 RTM. My thoughts are that I am doing something wrong here.

Details:

  1. Not using www.salesforce.com. using https://ldarochester.my.salesforce.com
  2. Using the regular username that works natively on the salesforce site (above)
  3. Using password+token that work fine on eclipse, demand tools, etc..
  4. Have tried various variable combinations (regular url, regular password, etc..)

Any light would be SO greatly appreciated.

"Looking forward to square one"

Marty

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  • Best Answer
    Posted on Jan 07, 2014 at 08:57 PM

    Have you seen the SAP Note: 1825387 - Logon failed. Details: Unexpected error; nested exception is: java.net.UnknownHostException:https

    I will copy it here:

    Symptom

    Error message:

    "Logon failed. Details: Unexpected error; nested exception is: java.net.UnknownHostException:https"

    appears while trying to connect Crystal Reports designer to SalesForce.com datasource.

    Environment

    Reproducing the Issue

    1. Launch SAP Crystal Reports 2011 designer
    2. Create a new report
    3. Create a new connection, select SalesForce
    4. In the SalesForce dialog box enter: https://test.salesforce.com/, enter SalesForce id and password
    5. Select Finish

    Cause

    Incorrect salesforce.com credentials

    Resolution

    1. Confirm if Crystal Reports successfully connects to www.salesforce.com with User Id, password and security token
    2. Add computer IP address to Salesforce.com trust list
    3. Verify with Salesforce.com company credentials for the test environment: test.salesforce.com
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