Skip to Content
author's profile photo Former Member
Former Member

GRC PSS - Unable to unlock password

We have recently applied the latest SP on our backend systems. Thereafter we found that the user account is not getting unlocked when trying to reset the password via GRC 10 PSS feature.

User is able to reset the password successfully if the account is not locked. It means if the password is locked by unsuccessful attempts; it is not able to unlock first and than reset. It is directly resetting without doing the unlock.

It was working fine before and even working for other systems connected for resetting the password. So do not see any issue from GRC system or its SP level.

Please advice.

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Posted on Jan 10, 2014 at 11:03 AM

    Hi Sameer,

    Please check out following discussion:

    In addition you can check the profile parameter allowing auto unlocking users that are locked due to wrong login attempts: login/failed_user_auto_unlock



    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.