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How to check the AMC period status of the customer in the portal

Hi Experts,

I have customer's S User ID and PW.

Now, is it possible to check the status and histroy of the Customer AMC contact with SAP ?

Thanks in advance,

Regards,

Dwarak

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3 Answers

  • Posted on Jan 02, 2014 at 06:22 AM

    Hi

    Check the below thread

    http://scn.sap.com/thread/2012993

    Regards

    Balaji

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  • Posted on Jan 02, 2014 at 09:54 AM

    Hi Dwarakanath P ..


    It is not possible to check in the portal i belive better check with the license distributor


    Regards

    Kennedy

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  • Posted on Jan 09, 2014 at 05:37 AM

    Hi Dwarakanath,

    Actually, AMC contract is the job of SAP partner that sold SAP B1 license to your company.

    Because of that, it is not available in the sap customer portal.

    The AMC contract duration is one year and its renewal must be reminder to SAP B1 end user at least 3 months before termination date of AMC.

    So, I suggest to ask the SAP partner to know the AMC contract history for your company

    Good luck

    Rgds,

    Jimmy

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