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author's profile photo Former Member
Former Member

Korea words not show-up in mail from SBO


Hi

We are using SBO Mailer function in Korea company database (B1 8.82 PL11, Korea localization). When i tried to use system printing template, Korea language can show up when we directly preview and print from B1. But when we send mail from SBO using mailer function, then Korea language can't show up.

I am wondering this is bug under B1 8.82 PL11? Or we have wrong configuration setting in SBO mailer. As we installed all APAC company databases in 1 license server. Then we have special characters for Chinese, South Korea, Japan. If this is not bug, then please advise how we should correctly configure SBO mailer?

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Dec 30, 2013 at 07:32 PM

    Hi,

    You have to change your encoding from Chinese (PRC) to unicodes of CJK.

    Thanks,

    Gordon

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  • Posted on Dec 30, 2013 at 03:25 AM

    Hi,

    Please post if any error message here.

    Thanks & Regards,

    Nagarajan

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