Price not update in return order

[Former Member]

Hi Expert

My scenario is i am doing return order with reference to billing document.During return order creation when changing the quantity net value is not updating as per return quantity at item level & header level.

I have check with pricing type in copy control but it is not working.I have search in forum but not getting suitable solution.

Please guide in this regard.

[shashi_thakur]

Hi,

Did you try clicking on the Carry out new pricing button after changing the quantity in the Sales Order. Also, please provide the screen-shots of the condition tab of return order as well as the copy control at item level for the Invoice to Return Order.

Regards,

Shashi

[Former Member]

I will be overcome from the issue if i will get any other solution.

[former_member184065]

Hi,

If you dont mind ,can you you provide condition tab of return order.

Thanks,

Naren

[jpfriends079]

Check whether your item category used in return sales order is relevant for pricing or not?

Thanks, JP

[Former Member]

Hi

Please paste the screenshot for F2 and RE copy control on Item level and Header level.

At Item level make sure you choose the right Intem category

Regards

Santosh Verma

[moazzam_ali]

Hi

Is it not updating line item's net value or order's net value? Check at line item level is it updating it or not?

Thank$

[Former Member]

Hi MoazzaM

It is not updating at item and order net value.Net value remain same as billing value.

[moazzam_ali]

Hi

Its strange

Did you check if there is some userexit implemented for this? Please check this because in standard it should impact the net value of order and item as well.

Thank$

[Former Member]

Hi Srinivas,

You probably might be having "E" as you pricing type in copy control. Please change it to "D".

Regards

Ankit Gupta

[Former Member]

Hi Ankit

I have change to "D" also but it is not updating the net value.Net value remain same as it is in billing.

[Former Member]

Hi Srinivas,

Just to confirm, hope the calculation type in your condition type is 'C' for base price.

[Former Member]

Yes Ankit calculation type for base price is 'C'.

[former_member184881]

hi,

check your sales order pricing procedure condition calculation mapping (Sales Price, Basic price, Gross value)

go to copy control billing reference to return order by VTAF

here check "item" to give value Pricing type: B and Pos./neg. quantity: +

it will solve your issue.

thanks

Md. Enayet Hossain