Skip to Content

Remote lock not working

Hi all,

I have successfully enrolled a android device,but I am not able to remotely lock a device through Afaria server.

On Clicking on remote lock in Afaria server,a popup appears saying "Notification sent to device".

But on device no locking is is done.

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Best Answer
    Posted on Dec 24, 2013 at 04:06 PM

    Hello,

    Security commands for deleting, locking and unlocking is first tried by using GCM and if it doesnt work then SMS is used. You have to make sure you have GCM(More common) configured or SMS( not too popular lately). Afaria supports both, and can be configured on the Afaria administrator.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.