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Work Order Header not transfering to Operation Short Text

I am having an issue with some of our facilities, but not all.

When a user creates a work order, usually the Short Text description is transfered to the first operation (0010 in the operation tab). Some of our facilites however are getting a new window. What ever is filled in the system will create a duplication error. locking the user out.

From what i have read, the transfer of Work Order header short text to operation short text is a standard SAP function. But for some plants it is not transfering.

I was going to create a OSS not, but thoght I would ask here first.

Anyone ever have this problem?

Thanks in advance!

error.jpg.jpg (177.3 kB)
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4 Answers

  • Best Answer
    Posted on Dec 24, 2013 at 11:18 AM

    Hi,

    As per suggested by Maheshwaran, Please maintain default values for Control keys for Order Types at following location:

    IMG -> Plant Maintenance and Customer Service -> Maintenance and service Processing -> Maintenance and Service orders -> Functions and settings for Order Types -> Control Key -> Maintain Default Values for Control Keys for Order Types.

    Please comment if this answer is helpful.

    Chin2.

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    • The problem was the facilities were not added.

      Plant Maintenance and Customer Service→ Maintenance and Service Processing→ Maintenance and Service Orders→ Functions and Setting for Order Types→ Default Values for Tasklist Data and Profile Assignments

      Our SOP for one of our company codes is that no work orders are created without a notification. So this error has never been an issue until a engineer made a work order without a notification.

      We are going to run the note to correct the work orders that have the error.

      Thanks guys for the help. I have updated my SOP to include this SPRO path when creating a new facility.

  • Posted on Dec 24, 2013 at 12:13 PM

    as Chintan defined perfectly, it should be work, refer also snapshots.


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  • author's profile photo Former Member
    Former Member
    Posted on Dec 24, 2013 at 04:44 AM

    As per the screen shot you attached, system is copying the Header Text "Test" to Operation Text. As Control key in mandatory field for you, system is giving pop up.

    Give the control key appropriately & check.

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  • Posted on Dec 27, 2013 at 09:56 AM

    David,

    What user-exit/BADI/etc are you using to pass the header text to the operation text?

    Get you ABAP team to debug this development to see why the error is being issued. Alternatively, deactivate the development to see if that removes the error.

    PeteA

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