Free of Charge Sales Order in SAP CRM

[Former Member]

Hi All,

We have a scenario where we need to create free of charge sales order in SAP CRM.

Please let me know the steps / configuration required for the same.

Also I have some doubt for this process.

1. How we can differentiate normal sales order / Free of charge sales order.

2. For the same material how system will determine that pricing should be done ( in normal order ) and pricing should not be done (in free of charge sales order).

3. In CRM where we can do configuration for determining cost centre for free of charge sales order.

4. In sales order we we can see assigned cost centre.

Thanks,

Naresh

[Former Member]

Hi Naresh,

Free of charge sales order could be achieve using item categories.

In a typical sales order item category TAN would be with prices, but item category TANN will be free of charge.This is done in customizing item section using pricing process B ( Free of charge 100% discount)

Since item category will determine whether is free of charge or not I will suggest you take a look at item category determination trying to find a rule where you can decide when applies an item category or not. My recommendation will be to have 2 different sales orders, 1 free of charge 1 normal.

Hope it helps

Regards

[Former Member]

Hi Jorge,

Thanks for the reply.

If we want to use same transaction type and material for normal and freee of charge order then how system can automatically determine two different category for the same combination.

Do we have some indicator field in SAP CRM Sales order based on which system will automatically determine item category or for achieving this we need to go for custom development.

Thanks,

Naresh

[former_member202391]

Hi Naresh,

Best approach is control through item category config as per Jorge, if your business want same transaction type and item for normal and free, then you can use customer pricing procedure to differentiate customers and have separate pricing procedures, or use the 100 % discount condition type and make it manual to use in required sales orders.

Regards

Naren..