Skip to Content

Error Document Viewer - Problem opening pdf files, showing black screen

Hi,


We have a problem with the Document Viewer in our ERP system. We can not open pdf files correctly, some of them are correctly open but some are not displayed by the viewer showing black screen.



The archiving on LIKP object produces no errors, but the displaying of the attached document crashes in some cases.

The parameters of the extension PDF management were included.



This is our SYSTEM STATUS:

Immagine in linea 2

Immagine in linea 3


Do you have any idea on how to fix this bug??

Thanks for any hints!!!

Best Regards

Nicola

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Posted on Dec 27, 2013 at 04:06 AM

    Hi Nicola,


    I hope that Every one working on latest ECL viwer 7.0 patch level 14. Please check for users who are unable to display drawings.

    Regards,

    chandu.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.