on 12-20-2013 10:53 AM
Hello
I am configuring activity for first time.So need some guidance.
1. Is that possible to have multiple 'Employee Responsible' for an activity ?
In our scenario, a follow-up activity requires involvement/response from 3 different department's Managers.
Can we configure the Partner Functions for Activity with 3 -5 Employee Responsible (in max field)?
Will there be a problem ?
2. Categories in Activity: What is the difference between Task/appointment and Phone/Email ?
When do we use them ? Which categories will update the Calender of Employee Responsible ?
Cheers
RJ
Hi Remo,
To complete what Jorge wrote in the response above, you'll have to make sure that the following OSS note is implemented in your system to allow multiple "employee responsible":
844503 - Multiple partner functions of partner functions categories
I've implemented it already, and never faced any bad side effect.
Regards,
Nicolas.
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Hi Remo,
I'm gonna ask your questions:
1. Yes, is possible to have multiple "Employee Responsible". It's a normal requirement. For example, in tasks or visits, the creation user can assign manually another employees to involve them into this activity. Then, you have two ways to perform this requirement (depends of requirements).
2. As SAP says "Category is used to classify an activity in a business transaction. The activity category controls which functions are available for a specific activity type. Activities can be divided into different activity types, for example, business activity and task. It is possible to create categories to further define activity types." There is main differents between Tasks and another activities.
For calendar update you have to check this field:
I hope that helps.
Best regards.
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