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ECC-CRM filter setting not working

Hi All,

We have a strange issue in the middleware. In CRM system, the sales orders are supposed to be come for Japan only.

But we have huge number of orders flown to CRM from R/3 with transaction types not maintained in CRM and for other countries also.

I have done the following checking.

CRM Side

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1.Checked the filters in R3AC1 and found it is correctly maintained.

2.Checked the SMOFFILFLD table and it is also fine.

R/3 Side

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1. As per note,788822 the following tables checked.

CRMPAROLTP table- CRMfiltering is active

CRMFILTAB table-Check if the table entries in the R/3 are synchronous

with the table entries of the SMOFFILTAB : Both tables are in sync

Help Appreciated.

Thanks & Regards

Sunil

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  • Best Answer
    Posted on Dec 21, 2013 at 01:56 AM

    Hi Sunil,

    You can try to set a breakpoint in function module CRM0_READ_CRMFILTAB (or CRM_FILTER_DOWNLOAD_DATA) on ECC and create a sales order to check why it is replicated to CRM. Sometimes it's just missing leading zeros that cause filtering not to work, or a field that was added to SMOFFILFLD when the corresponding extractor on ECC does not support it... So could you please add a screenshot showing the table & field that you added to R3AC1?

    Cheers,

    Nicolas.

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    • Hi Nicolas,

      Thanks for the quick reply.

      We had deleted some entries from the table CRMRFCPAR which were having the field DISCARDDAT='X'. Now these entries got deleted, CRM system is flooded with orders.

      So we have requested for reverting this change to this table + add entry to for this CRM with DISCARDDAT='X'.

      Once this is done, hopefully issue will be resolved. I will let you know, once completed.

      Thanks & Regards

      Sunil

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