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Maximum Connection reached while using webservices to call the Webi reports- active connections not getting close

Former Member
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Hi All,

I am facing the Maximum connection error in BI 4.0 while the other team is trying to pull the Webi reports throught the help of Websevices. Till date we have tried implementing these changes on BO side (our BO system is currently running on 8 GB ram and 4 Cpus)

1) Increase maximum number of connection option in Web Intelligence server from 50 to 100- error is still coming as the Current number of active connection is increasing rapidally once webservice calls the reports.

2) Created one more node of Web Intelligence server wth Max connection as 100- error is still coming as the Current number of active connection is increasing rapidally once webservice calls the reports.

So now our issue is that the active connections are getting created for each request by user and these connections are not getting close automatically, we cannot set the Connection Idle time less than 20 minutes cause it has been set as standard in our project.

We tried to copy paste the Listner class and logon token class in the Tomcat`s Web. xml but it didn`t work and I think BO4.0 doesn`t supports these clases now, in earlier posts I have found this resolution for BO 3.X- Not sure. Please confirm?

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Former Member
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May i know which version of Bo version your using?

we have noticed the same issue in Bo 4.0 SP2 patch 14 , Raised a message with SAP for webi sessions are not consistently ending.

They have suggested to install SBOP BI Platform Servers 4.0 SP04 Patch 1 to solve this issue.

Later we have gone to SP5 and it is working fine.

Former Member
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Hi prasad,

Ohhh is it but we are using BO SP6. Now this is something awkward .

Former Member
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Seems like your system is  not having Minimum Hardware also.

At least you should have 16 GB RAM Minimum to deploy BI4.0

Former Member
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Hi Prasad,

We do have minimum Ram of 8 Gb in our system. As per SAP for BI4.0 Minimum is 8 GB and recommended is 16 GB.

But are you sure its related to hardware configuration only?? Cause I think some other issue here...

TammyPowlas
Active Contributor
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Moved to BI Platform space