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smartform hypen(-) is printed as hash(#) in the pdf

Former Member
0 Kudos

Hi Experts,

In debugging mode, I am able to see Hypen(-) but when it is printed it is showing as '#'. Below are the screen shots for reference.

Please let me know how to display hypen correctly in pdf.

Data in debugging

Data in PDF

Thanks & Regards,

S.Gangireddy

1 ACCEPTED SOLUTION

Former Member
0 Kudos

Hi,

Check this thread , it could be the same problem.

Regards,

Nick

6 REPLIES 6

Former Member
0 Kudos

Hi,

Check this thread , it could be the same problem.

Regards,

Nick

0 Kudos

Hi Nick,

Thank you for your reply.

I am not using include text in smart forms. In CRM, we are using text management concept, the text is dynamic I cannot modify the data to minus(-) sign.

Thanks & Regards,

S.Gangireddy

0 Kudos

Hi,

The root cause is the same, what is being entered as a hyphen is being converted at the point of entry to a dash.  When this dash is converted to pdf it does not recognise the character set and displays it as a hash.

This is the case if the text is stored as a smartforms include text or any other mechanism.

Regards,

Nick

former_member212002
Active Contributor
0 Kudos

Try copying the - from charmap of Windows to the text editor or use the symbol options from SO10 editor.

former_member187748
Active Contributor
0 Kudos

Hi Satti,

surely you are having the same problem as sujjested by , please use minus ( - )

sign, you will surely sort out your problem.

alexander_bolloni
Contributor
0 Kudos

Hello Satti,

the # indicates that the output codepage of the device type used for formatting the smart form does not support that specific Unicode character you have in the text. It must be a different char than the normal minus char (U+002D). If your system is a Unicode system, please try a Unicode device type like SWINCF or PDFUC for formatting the document.

It might be, though, that you need to install TrueType fonts for supporting this char in the PDF converter. Do you have the Unicode codepoint of this char (you can find out using Wordpad: enter the char, mark it with the mouse, and hit ALT+x -> This will change the char into the Unicode codepoint of the char).

Best regards

  Alexander