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Former Member
Jan 16, 2017 at 04:58 PM

Session los for smart card users when clicking Next Previous

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We have a .NET 4.5 web application and we use the latest version of Crystal Report. The crystal reports viewer is embedded in the web page. Some of our users log in using username/password and others log in using their PIV cards (smart cards). Users that log in with username/password are able to view the reports and click Next/Previous to navigate between the pages of the report. Users that log in using their PIV cards are able to access the reports but when they click Next/Previous to navigate to another page of the report, they are seeing a message "Document is being processed" and it never stops displaying. On the server, in the Event Viewer I'm seeing

Event code 4005

Forms authentication failed for request. Reason: the ticket supplied has expired.

Event ID: 1315

Any idea why the session is being dropped for PIV card users? Thanks.