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Former Member
Dec 16, 2013 at 06:59 AM

SUP EBF20087_2.1 ESD_3_x64 Bit_ installation error:Cannot find unwired server name from


Hi Experts

I have installed SUP 2.1 runtime. I am getting following error while upgrading 2.1 ESD#3

Here the log

C:\Users\Dell\Downloads\EBF20087_2.1 ESD_3_x64 Bit_\ebf20087\SUP213-Build231-x64-drop9p5\installebf.bat

Validating upgrade image...

Validating filelist...

Validating zip files...

Before running this upgrade, please carefully review and follow the

upgrade steps in the Loading Instructions section of the Cover Letter

for this upgrade.

This batch file will update Sybase Unwired Platform to 2.1.3.

Sybase Unwired Platform 2.1, 2.1.1 or 2.1.2 must already be installed.

Before proceeding with the update, make sure that all Sybase

Unwired Platform processes are shut down and that the existing

installation has been completely backed up. Also, shut down virus

scan or exclude the Sybase install tree from virus scanning.

Do you have a complete backup of the Sybase Unwired Platform installation?

Press Y (and Enter Key) to confirm that it has been backed up and to

proceed with installing the update. Press any other key to exit. Y

Checking available disk space...

Starting update for Sybase Unwired Platform.

Cannot find unwired server name from Exiting...

Check the above output for any issues and then press Enter key to exit...

I have found file in the following Sybase installation path:

C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\Repository\Instance\com\sybase\sup\server\SUPServer\sup.propertiesand checked for Unwired server name.The name was correct.But the error says "cannot findservername".

Below is the screen shot for your reference:

Help me on this regard